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A custom made painting titled "They Gather at Laurel Place"by the artist Beverly Ash Gilbert.  The image depicts in bright colours women, children and families gathering around a laurel tree under a full moon.
First Response Counsellor 
Moreton Bay

Morayfield, Brisbane QLD

Psychology, Counselling & Social Work (Healthcare & Medical)

Full time

$47.50–$49.65 per hour + Super & Salary Sacrifice

Applications are sought for a First Response Counsellor with Laurel Place Inc.

​Please note:  This is a re-advertised position and previous applicants need not apply.  Only short-listed applicants will be contacted. 

  • 2 year fixed term contract; 4 days per week (30.4 hours)

  • SCHADS award - Level 5 + Superannuation + Salary Sacrifice 

  • Located in our Moreton Bay office 

  • Applications close: 5pm Wednesday 19th June 2024

The primary purpose of the First Response Counsellor position is to provide a first response to adults, children, and young people (and their non-offending family/carer/supporters) who have experienced sexual assault/abuse. The First Response Counsellor provides information, referrals, and brief intervention support where indicated for all people contacting or referred to Laurel Place. This position is also responsible for assessing timeliness of response for counselling and support services across all 4 office locations. Development and maintenance of collaborative working relationships with other key stakeholders is a key component of this role. 

Primary Duties & Responsibilities

  • Provide a centrally located first response to clients phoning the service across all service locations, in a professional and trauma informed manner.

  • Assess client needs via telephone, referral information, and initial intake sessions.

  • Provide initial face to face and phone assessments/screeners for clients accessing the service and work with the First Response Coordinator and Team Leaders regarding priority allocations.

  • Provide a range of short-term trauma informed, developmentally sensitive, and culturally safe therapeutic interventions to women, men, children and young people (and their non-offending family members/supporters) who have experienced sexual violence.

  • Ensure the timely collection of statistical data is accurate and relevant and report same to the First Response Coordinator and/or Team Leaders.

  • Liaise with community and sector networks and develop appropriate collaborative partnerships with relevant services and agencies.

  • Liaise with statutory bodies and other relevant services regarding new referrals and case planning, and monitor safety and implement safety plans concerns accordingly;

  • Operate in compliance with all relevant ethical standards and legal regulations governing the provision of support services to survivors of sexual assault. This includes maintaining professional boundaries, respecting survivors' autonomy, and adhering to mandatory reporting requirements when necessary. 

  • Work within the vision statement, values and philosophy of Laurel Place Inc

  • Lead, support and contribute to a positive work office culture and environment.

  • Work collaboratively with other members of the Laurel Place Team to help foster and support an organisational wide team spirit. 

  • Access regular Supervision.


  • Tertiary qualifications in psychology or social work and experience in the field of sexual violence or similar.

Selection Criteria: 


  1. Minimum of a four-year degree in social work or psychology and experience in the field of sexual violence or similar.

  2. Demonstrated understanding of the gendered nature of sexual violence and its impact at both an individual and societal level.

  3. Demonstrated experience providing trauma informed, developmentally sensitive and culturally safe interventions to adults, children, young people and their non-offending family members, supporters and carers.

  4. Well-developed skills in providing intake and assessments relevant to women, men and young people who have been affected by sexual violence, including the ability to prioritise clients based on need and provide risk assessments as required.

  5. Ability to engage in continuous improvement practices to ensure that clients of the service receive the highest quality response when first contacting Laurel Place Inc.

  6. Ability to work both independently and within a multidisciplinary team environment and effectively manage consistent exposure to traumatic and complex information.

  7. Demonstrate an ability to operate effectively in a fast-paced environment, where timely responses and supportive interventions are critical. 


  • Must possess (or be eligible for) a working with children check – Positive Notice Blue Card

  • Current Open Qld Driver’s Licence

  • Eligibility to work in Australia

  Please forward your CV, Cover Letter and addressed Selection Criteria to 


Applications close 5pm Monday 19th June 2024.

Only applications who address the selection criteria will be considered.

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