Director, Counselling Services
Maroochydore Office
Psychology, Counselling & Social Work (Healthcare & Medical)
Part time
$63.18 - $65.67 per hour + Super
Maroochydore office preferred. An alternative Laurel Place office may be considered for the right applicant.
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9 day fortnight - 68.4 hours
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SCHADS award level 8
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Applications to consist of CV, Cover Letter and Addressed Selection Criteria. Please forward full application to; LisaM@laurelplace.com.au
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Applications close 5pm Wednesday 4th December 2024.
This position is to provide high-level oversight, support, and coordination of clinical service delivery across the organisation.
Organisational Environment:
Laurel Place Inc. is funded by The Department of Families, Seniors, Disability Services and Child Safety. Laurel Place is governed by a Board drawn from the local community. The service employs 50 staff across four locations in Maroochydore, Gympie, Murgon as well as Moreton Bay.
The service provides a range of therapeutic support services to women, men, children, young people, families and the community that work towards reducing the impact and incidence of sexual, domestic and family violence.
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Laurel Place also provides specialist education, training, information and resources to other professionals in the field.
Primary Delegations and Accountabilities/Reporting Relationships:
This position will be required to work extensively and collaboratively with the broader leadership team, consisting of Board of Management, Executive Director, Project Lead: Clinical Governance, Manager, Group Programs & Community Education, Team Leaders, Senior Practitioners, and Business Services Manager.
The position reports to the Executive Director and is accountable to the Executive Director and the Board of Management.
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The Director of Counselling Services will provide internal supervision to all Team Leaders and will be required to directly support counselling staff as required.
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This position will also be required to collaborate extensively with the Support Worker – First Nations Clients.
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Primary Duties & Responsibilities:
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Maintain operational oversight of clinical services to ensure adherence to best practice guidelines, ethical frameworks, funding, regulatory, and legal requirements.
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Support clinical decision making for complex and high-risk cases in line with best practice, Laurel Place policies and procedures, and relevant legislative requirements.
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Offer an initial response to any client-related critical incidents and/or complaints and provide reports and advice to the leadership and executive team on these matters to support continual improvement processes.
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Provide line management and regular clinical supervision to Counselling Team Leaders.
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Facilitate regular leadership team meetings.
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Be proactive in preventing and managing psychosocial risks within counselling teams.
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Co-ordinate and collate quarterly performance reports in line with required funding outcomes, outputs, and throughputs.
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Prepare statistical and performance summary data for Board Meetings reports, AGM reports, and other occasions as required (e.g. grant applications).
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Co-ordinate recruitment, onboarding, and induction of clinical staff.
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Provide first point of contact and initial co-ordination of student placement requests across counselling programs, where capacity allows.
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Maintain oversight of legal issues and requests, provide advice to counselling leadership team and staff, and ensure consistency of response across the organisation.
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Cultivate effective and collaborative relationships with associated networks, other professionals and ensure best practice in the provision of support to vulnerable clients.
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Foster a culture of individual and organisational accountability, innovation and a commitment to continuous improvement in line with organisational values.
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Evaluate the efficiency and effectiveness of services provided and lead the development of new initiatives in the local area.
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Undertake a range of duties to develop work practice and procedures in consultation with other members of the clinical leadership team and provide advice on policy matters and contribute to their development.
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Participate in community engagement activities to enhance the profile of the service and ensure the participation of the community in the development, implementation and evaluation of local service responses.
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As duties as reasonably requested by the Executive Director and/or Board of Management, within the scope of the role.
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Selection Criteria (required):
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Minimum four-year tertiary degree in social work, psychology or similar (relevant post-graduate qualifications highly desirable) and minimum 5 years’ experience in the field of sexual violence.
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Demonstrated capacity to lead a counselling/clinical service, preferably in a non-government organisation.
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Demonstrated understanding of the gendered nature of sexual violence, and its impact on both an individual and societal level.
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Demonstrated experience providing trauma-informed, developmentally sensitive and culturally safe therapeutic intervention and counselling to survivors of all ages, and non-offending family members, supporters, and carers.
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Well-developed skills in risk assessment (sexual assault, child protection, DFV, and mental health), crisis intervention, case formulation, and therapeutic planning.
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Experience delivering clinical and operational supervision and demonstrated capacity to provide input on complex clinical matters.
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Demonstrated understanding of legal processes relating to sexual assault, both for clients, and counselling services.
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Demonstrated ability to effectively collate and report statistical and performance data.
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Highly developed interpersonal and written communication skills.
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Essential:
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Must possess (or be eligible for) a working with children check – Positive Notice Blue Card
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Current Open Qld Driver’s License
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Eligibility to work in Australia
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Capacity to work outside of normal business hours to support service delivery where reasonably required.
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Capacity to travel to all Laurel Place Office locations. (Moreton Bay, Gympie and Murgon)
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All applications are to be emailed to the Executive Director; lisam@laurelplace.com.au (marked confidential)
All applications to consist of CV, Cover Letter and
Addressed Selection Criteria to progress to shortlisting.
Applications close 5pm Wednesday 4th December 2024.
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Only shortlisted applications will be contacted.